Shaver Chrysler Dodge Jeep Ram Fiat

S C

5/5

My wife and I just leased a Jeep 4XE, which she had been considering for a while. Our salesman Dylan Thomsen was excellent. Very friendly, took the time to test drive 3 different Wrangler options with us. Had answers for all of our questions. When it was time to talk numbers , the manager Tyler Ross sat down with us. This was the most pleasant negotiation my wife and I have taken part in. Both individuals did not attempt to apply pressure (good call), and were willing to find an agreement for our trade in and the new lease that worked for both parties. Thank you Dylan and Tyler for a great experience, and Shaver will be the first place we go for our next vehicle. Note: This vehicle was leased outright by us, and no commission was issued for this review. ...Read More

Marina Orellana

5/5

So glad I chose to come to Shaver auto. I worked with Gilbert, Soquel Miguel, and Emilio. From start to finish I never felt pressured and instead was guided to the right vehicle that fit my lifestyle and budget. We love our new car, but the service received was stellar!! Kin d, patient, friendly. They looked out for me, and I do not have the best credit, but still drove away with an amazing deal! If you’re wondering should you choose Shaver to purchase your next vehicle, wonder and wander no more: the answer is YES! Happy Hunting :)Thank you again Gilbert and Shaver auto! (I was not paid for nor received a discount for this review, it’s just the truth of my experience ;) ...Read More

Sepanta Jafari Jozani

1/5

I took my car in because I needed to put in 4 screws in to fasten the splash sheild and replace coolant. They didn't put in the screws, resulting the splash sheild falling off and peices of it causing more damage. To the splashguard above my wheel. I spoke to the service de partment and they did whatever they could to not take responsibility for their negligence. Do not trust them at all. Dont go to this place. funny thing is I personally ordered the screws in parts department and it is listed in their work order that I payed for the screws, but leaves it at that. ...Read More

Gabriel Hurtado

5/5

I had a great experience buying my new Ridgeline from Shaver Used Cars! Dario and Miguel did everything possible to make sure I made the right choice! Everything from the trade in to driving off in my new truck was super easy! Check them out for a great deal!

Rachel yanes

5/5

Dario did a great job helping us find our new Dodge charger! Thanks to Miguel for helping us get a great deal as well! Come to Shaver and ask for them!

mark martin

5/5

Huge thanks to Dario at Shaver Used Cars! He helped me get a great deal on a Toyota Mirai! Great customer service and everything was super easy! Shoutout to Mike and Miguel for their help as well!

Senta Serrano

1/5

First off, I have to say how embarrassed I am for this dealership. Our sales guy, Alex, was great. But that's where it ends. The first person that approached my husband and I completely ignored my presence, didn't even acknowledge me, walked right past me and started talking to my husband. Red flag #1 for me! We had scheduled a time to test drive a vehicle days in advance, and when we showed up, the vehicle looked like a family had just stepped out of it, handed it in as a trade in and the dealer showed it to us. There was so much filth in the vehicle that my husband's clothing actually got dirty from the test drive. There was old spilled milk on the seats in the back, fries and filth under every seat. Every surface was covered in gunk! The head liner, the sun visors and mirrors, EVERYTHING! As a customer, that is so disrespectful. Knowing that we were coming to see the vehicle, this dealer was more than okay to show us their product in that shape, not making ANY attempts to clean the vehicle in the slightest before our prescheduled meeting. And not have any wiggle room in price, like AT ALL, made it easy to walk away. We found a handfull of issues with the car, but their sales manager stuck to his guns, insisting that it was the best price around. Well, he is wrong, and we've found what we were looking for elsewhere, at the price point we needed, and the vehicle is in way better condition! My advice, steer clear of this place. Based on all of the 1 star reviews of this dealer, we should have done the same! ...Read More

RIL850

5/5

A little further away from home but definitely worth it. Have had issues getting warranty work done on our new 23' Jeep Grand Cherokee Summit at Crown Dodge. Always excuses, parts, strike, etc., Went to Shaver, ordered parts, got a call when the parts arrived, scheduled, one day turn around, got a call that our vehicle was ready. Problem fixed, no fuss. How it should be! My service advisor kept me informed and up to date on my vehicle. Thank You Al and your team at Shaver. ...Read More